We will publish the schedule online during the week of the show. You can find this by going to programme and clicking on the programme page for the event. Also, the schedule will always be published in the relevant Facebook event.

We try to take public transport into account as far as possible. The average finishing time for concerts is around 23:00 hours (sometimes a little earlier, sometimes a little later). For night shows, the finishing time is usually 04:00 or 06:00 hours. 

Since August 1, 2020, 013 is fully cashless. The 013-tokens cannot be used anymore since February 1, 2023. 

For merchandise you can pay by cash or possibly cards, depending on the artist. 

Even though we strictly adhere to the noise limit of 103DB (and try to not even reach this limit), we strongly advise all our visitors to bring earplugs. If you didn’t bring any, or don’t have your own earplugs, never fear: we sell earplugs at our bars. They cost €4 and are re-useable. For more information on protecting your hearing, noise and hearing loss see ilovemyears.nl. 

For our younger visitors, we offer free ear protection. You can pick them up at our Box Office. A small deposit of 30 euros is required to borrow the ear protection. This deposit will, of course, be returned when you bring back the ear protection. This way, even the kids can enjoy the show without worries!

013 is equipped with an open Wi-Fi network. During your visit, you can use our network ‘FreeWireless013’ for free.

It is not allowed to (electronically) smoke or vape inside 013. Smoking is only permitted outside in the designated areas. Please always follow the instructions of the staff.

It is prohibited to bring professional photo, video, and audio recording equipment inside without permission. Consumer cameras are allowed. We consider devices with interchangeable lenses and DSLR cameras to be professional equipment. It is not permitted to sell photos, videos, or audio recorded at 013 to third parties without prior permission.

Did you lose something during your visit to 013? Use the iLost search engine to find your lost item. Is it not listed? We may not have added your lost item yet. You can also contact the 013 Boxoffice at 013-4609500.

We believe it is important that all our visitors can enjoy a great concert or event in a pleasant and safe manner. Therefore, we would like to draw your attention to our house rules.

In 013, our House rules and the General Terms & Conditions apply.

Have fun!

There is no minimum age for admission to concerts, unless it is stated otherwise on the programme page of our website. However, all visitors younger than 14 years of age must be accompanied by an adult. A minimum age of 18 years does apply to the night programme (after 00:00 hours), unless it is stated otherwise on the programme page of our website. 

During club nights, you can enter until 3:00 AM. For concerts, you are allowed to enter until the end of the show.